Supreme strive to deliver continued high levels of customer service and satisfaction. As such we encourage our team to work towards the same goals including fairness, good communication, diligence and respect for others.
We’ve built up a successful business by applying these values to the needs of our customers and treating them like an extension of our own family. We wouldn’t want you to have anything less, whether you are interested in our building, maintenance, or emergency repairs services. Our personnel are properly trained, fully certified and well experienced to work on any job they encounter with skill, a professional demeanour and a positive attitude.
Field Maintenance Team
We have a field based team of qualified engineers including plumbers, electricians, gas and heating engineers and carpenters. Supreme have been using a very sophisticated software system for many years which allows us to communicate with all of our engineers whilst they are on site. This allows the office to get instant updates & information from the engineer in order to give our clients the most accurate and detailed report as and when they request. Our team of engineers have their own work phone which allows them to keep in constant contact with the office and any suppliers.
Office Support Team
We have a great team of staff who offer continued support to our maintenance team. Using the software our team are able to provide our clients with up to the minute information on each job. Alternatively the team will also be able to look back at any historical jobs that have occurred as the software retains the information in order to help and assist with any queries our client may have. This dedicated team liaise between client and field ensuring that we provide the best level of communication possible.
Our clients have the comfort of knowing that they can always give our office a call or send an email knowing that we will respond, act on and resolve at our earliest and in the most professional way. Rest assured Supreme are always on hand to help and assist to any of your needs.
Response Operations Director
Response Operations Manager